Submit production access request

Request your account be moved out of sandbox into full production. Submission triggers an admin review. See Sandbox vs Production for the review criteria.

POST

/api/v1/partner/email/production-access

Request body

{
  "use_case": "We send transactional emails for our SaaS app — signup confirmations, password resets, payment receipts, weekly digest. Recipients are our paying customers who created accounts on our app.",
  "email_volume_estimate": "5000-15000 per day",
  "has_unsubscribe_method": true,
  "has_consent_proof": true
}

Field	Type	Required	Notes
`use_case`	string	yes	≥30 chars. Real description of WHO you're sending to + WHY they signed up
`email_volume_estimate`	string	yes	Realistic daily volume
`has_unsubscribe_method`	bool	yes	Confirms you have unsubscribe links in marketing email
`has_consent_proof`	bool	yes	Confirms recipients opted in (signup, double-opt-in, purchase, etc.)
`legal_document`	file	no	Optional supporting document (PDF / PNG / JPEG, max 10 MB). See below

All four data fields are required. Faking them violates AUP — accounts that lie get downgraded.

Optional legal document attachment

You can attach a supporting compliance document — CAN-SPAM attestation, opt-in proof, signed contract, registered-business certificate, etc. — to speed up the review. Submissions that include a relevant document are typically approved faster because the reviewer doesn't need to ask follow-up questions.

To attach a document, switch the request from JSON to multipart/form-data and include the file under the legal_document field. The file is uploaded to our DigitalOcean Spaces bucket and exposed to the admin reviewer via a public URL on the request row.

Limits: PDF, PNG, or JPEG only. 10 MB max per file.

Response

{
  "success": true,
  "request_id": "req_550e8400-...",
  "status": "PENDING",
  "domain_verified": true,
  "message": "Request submitted. Review typically takes 24 business hours.",
  "legal_document_url": "https://folder.splashifypro.com/partner_email_production_access/...pdf",
  "legal_document_filename": "compliance-attestation-2026.pdf"
}

domain_verified reflects whether you currently have at least one domain identity in VERIFIED status — flagged on the admin side as a "ready for fast approval" signal.

legal_document_url and legal_document_filename are returned only when a document was uploaded with the request. Both fields are omitted otherwise.

Common errors

Status	Code	Meaning
400	`USE_CASE_TOO_SHORT`	Description must be ≥30 characters
400	`MISSING_UNSUBSCRIBE_METHOD`	Required for marketing email
400	`MISSING_CONSENT_PROOF`	Recipients must have opted in
400	`INVALID_DOCUMENT_TYPE`	Document must be PDF, PNG, or JPEG
400	`DOCUMENT_TOO_LARGE`	Document must be 10 MB or smaller
503	`UPLOAD_UNAVAILABLE`	Spaces uploader is temporarily down — retry without the file

cURL — JSON (no document)

curl https://api.splashifypro.com/api/v1/partner/email/production-access \
  -H "Authorization: Bearer $SPLASHIFY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "use_case": "...",
    "email_volume_estimate": "5000 per day",
    "has_unsubscribe_method": true,
    "has_consent_proof": true
  }'

cURL — multipart with legal document

curl https://api.splashifypro.com/api/v1/partner/email/production-access \
  -H "Authorization: Bearer $SPLASHIFY_API_KEY" \
  -F "use_case=We send transactional emails for our SaaS app..." \
  -F "email_volume_estimate=5000 per day" \
  -F "has_unsubscribe_method=true" \
  -F "has_consent_proof=true" \
  -F "legal_document=@./compliance-attestation.pdf"

Note the absence of Content-Type — curl -F sets the multipart boundary automatically.